Refund Policy

1. When credits are refundable

Credits are refundable when a customer can show all three of the following, as screenshots:

• the purchase of the credits,
• the credits currently available in their Saltarix account, and
• the app malfunctioning, or refusing to give the result the customer expected according to the app's services.

2. Credits that are not refundable

Outside the situation described above, credits that have already been used are non-refundable, as set out in our Terms and Conditions.

3. How to request a refund

Email benochih@gmail.com or message us on WhatsApp at +254757909604, and attach the screenshots listed above. Saltarix support reviews each request.

4. Contact

Saltarix, Nakuru, Kenya.